Preserve Your Velaro

Discover professional watch services including calibrations, maintenance, repairs, and restoration. Our expert technicians ensure your timepiece performs at its best. From routine servicing to specialist care, we handle every aspect of watch upkeep with precision and attention to detail.

Chemical Care

  • Avoid contact with solvents, detergents, perfumes, and cosmetic products.
  • These substances may damage the bracelet, case, or sealing components.
  • If exposure occurs, wipe the watch with a soft, dry cloth.

Leather Strap Care

  • Avoid contact with water or excessive moisture to prevent discolouration or deformation.
  • Limit prolonged exposure to direct sunlight to reduce fading.
  • Leather is naturally permeable, so avoid oils, grease, and cosmetic products.
  • The use of leather cleaning products is not recommended.
  • Contact VELARO support if you experience any issues.

Automatic Power Reserve

  • The movement is powered by the natural motion of the wearer’s wrist.
  • When fully wound, the watch provides a power reserve aligned with its specifications.
  • If not worn regularly, manual winding may be required.

Impact Resistance

  • Designed to withstand everyday wear and minor impacts.
  • Strong impacts or accidental drops should be avoided.
  • Severe shocks may affect internal components or timekeeping performance.

Temperature Conditions

  • Avoid exposure to temperatures above 60°C (140°F) or below 0°C (32°F).
  • Sudden or significant temperature changes should also be avoided.
  • Extreme conditions may affect performance and internal components.

Cleaning & Care

  • For metal bracelets and water-resistant cases, use a soft toothbrush with mild soapy water.
  • Rinse with clean water if required, then dry thoroughly with a soft cloth.
  • Avoid abrasive materials or harsh cleaning products.

Magnetic Exposure

  • Avoid exposing your watch to strong magnetic fields such as speakers, electronic devices, or magnetic closures.
  • Magnetic interference may affect timekeeping accuracy.
  • If performance is affected, professional demagnetisation may be required.

Crown Operation

  • Ensure the crown is carefully pushed in and fully secured after any adjustment.
  • A properly secured crown helps prevent water from entering the mechanism.
  • Failure to secure the crown may compromise water protection.

Swimming & Usage In Salt Water

  • After exposure to saltwater, rinse your watch with clean, lukewarm tap water.
  • Salt residue may cause corrosion or affect moving components if not removed.
  • It is recommended to have water protection checked periodically by a VELARO authorised service provider.

Water Protection

  • Water protection is not permanent and may reduce over time.
  • Ageing seals, impacts, or improper use may affect resistance.
  • Components such as the crown, pushers, and crystal play a key role in maintaining protection.
  • Regular checks by a VELARO authorised service provider are recommended.
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